Cloudsis - Notice history

The issue affecting access via login.cloudsis.com has now been fully resolved.

Following a detailed investigation in the data centre, our Cloud team traced the problem to a hardware fault affecting a network port on one of the switches. The faulty port has now been isolated, and normal service has been fully restored.

All users should now be able to access the Cloud as normal via login.cloudsis.com. The alternative gateway is no longer required.

We apologise for any inconvenience this incident may have caused and would like to thank everyone for their patience and understanding while we worked to resolve the issue.

A temporary fix has now been applied to restore access via login.cloudsis.com while our Cloud team continues to implement a permanent solution.

This should resolve the issue for the vast majority of users. However, if you are still experiencing any difficulties connecting, please continue to use the alternative gateway:  https://portal.systemscloud.co.uk

Our engineers are continuing to monitor the service and work towards a permanent resolution. We will provide a further update once this has been completed.

Thank you for your patience and understanding.