Cloudsis - Potential Impact on VOIP Services Due to Microsoft Outage – Incident details

All systems operational

Potential Impact on VOIP Services Due to Microsoft Outage

Resolved
Partial outage
Started 10 months agoLasted about 8 hours

Affected

VOIP

Operational from 7:52 AM to 4:21 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Microsoft has implemented a fix and is currently monitoring the results. VOIP services are now operational for most users.

  • Investigating
    Investigating

    We are writing to inform you of a major Microsoft outage that is currently affecting VOIP services, specifically impacting calls made and received via Microsoft Teams. This outage is beyond our control and is causing disruptions in the normal operation of these services.

    We apologise for any inconvenience this may cause and appreciate your understanding. We will keep you updated on the situation and notify you as soon as the issue is resolved.

    If you have any questions or need further assistance, please do not hesitate to contact our support team at support@intsysuk.com

    Thank you for your patience and cooperation.